10x NEC NEAX 2000 IPS/IVS PN-8DLCP 8DLCP 8-Port Digital Line Circuit Card 15523. Free Shipping. 8-Port Digital Line Circuit Card 15523. NEC NEAX 2000 IPS/IVS PN-2DATA 2DATA 2-Channel Digital Announce Card 151202. Or Best Offer. Free Shipping. NEC NEAX 2400 Internet Protocol Exchange 19 November 2003. However, most PDAs have some functionality (multimedia audio/microphone) and capacity (memory) to download and play.wav files/voice messages. The remote survivability option for NEAX 2400 IPX users currently involves deploying a NEAX 2000 IPS or NEAX IPS DM system in a remote.

UNIVERGENEAX 2000 IPS

INTERNET PROTOCOL SERVER

Request For Proposal (RFP)

Reference Guide

May 2006

NEC Unified Solutions, Inc.

LIABILITY DISCLAIMER

NEC Unified Solutions, Inc. reserves the right to change the specifications, functions, or features, at any time, without notice.

NEC Unified Solutions, Inc. has prepared this document for use by its employees and customers. The information contained herein is the property of NEC Unified Solutions, Inc. and shall not be reproduced without prior written approval from NEC Unified Solutions, Inc.

UNIVERGE®, NEAX® and Dterm® are registered trademarks of NEC Corporation. Microsoft® is a registered trademark of Microsoft Corporation. Intel® is a registered trademark of Intel Corporation. All other product references and/or company references are registered trademarks or trademarked for their respective products and/or company.

The UNIVERGE NEAX 2000 IPS Request For Proposal (RFP) Reference Guide has been

developed to provide technical information on the UNIVERGE NEAX 2000 IPS, which is required when responding to the majority of questions asked on Request For Proposals. The information provided has been compiled from a variety of available documentation and has been consolidated into a single manual. For this reason, it may be necessary to gather additional information from other supporting documentation to fulfill the Request For Proposal (RFP) requirements.

Information concerning questions not covered in this guide, corrections and/or comments are most welcome and should be sent to:

NEAX2000@necunifiedsolutions.com

NEC Unified Solutions, Inc.

UNIVERGE NEAX 2000 IPS Product Management

6555 North State Highway 161

Irving, TX 75039-2402

http://www.necunifiedsolutions.com

Copyright 2006

NEC Unified Solutions, Inc.

Printed in the U.S.A

Chapter 1 Introduction ..........................................................................................................................................	1
Overview of NEC ...................................................................................................................................	1
Components ..........................................................................................................................................	3
Communications ....................................................................................................................................	4
Social Contributions...............................................................................................................................	4
Global Resources ..................................................................................................................................	4
NEC Unified Solutions, Inc. ...................................................................................................................	6
Vertical Markets .....................................................................................................................................	8
Competitive Benefits and Advantages...................................................................................................	8
UNIVERGE NEAX 2000 IPS ...............................................................................................................	11
UNIVERGE NEAX IPS DM..................................................................................................................	14
UNIVERGE NEAX IPS DML................................................................................................................	15
UNIVERGE NEAX IPS DMR ...............................................................................................................	15
Stand Alone System Capacity .............................................................................................................	17
IP Remote Network Capacity...............................................................................................................	23
Chapter 2 System Architecture............................................................................................................................	1
Hardware Architecture...........................................................................................................................	1
UNIVERGE NEAX 2000 IPS System Configuration ..............................................................................	4
UNIVERGE NEAX IPS DM/IPS DML/IPS DMR System Configuration ...............................................	11
Software Architecture ..........................................................................................................................	15
Chapter 3 System Highlights................................................................................................................................	1
Processors.............................................................................................................................................	1
Reliability and Availability ......................................................................................................................	4
System Traffic........................................................................................................................................	8
System Specifications..........................................................................................................................	16
System Compliance.............................................................................................................................	23
Chapter 4 Equipment List .....................................................................................................................................	1
Module/Installation Hardware ................................................................................................................	1
Circuit Cards ..........................................................................................................................................	3
Chapter 5 Station Equipment ...............................................................................................................................	1
Terminal Line Up ...................................................................................................................................	1
Analog Terminals...................................................................................................................................	2
Dterm Series i (IP) Terminals ................................................................................................................	3
Dterm Series i (TDM) Multi-lineDigital Terminals..................................................................................	5
Dterm Series E (Multi-lineDigital Terminals).........................................................................................	8
Dterm Cordless Terminals ...................................................................................................................	15
INASET................................................................................................................................................	18
Dterm PS III Wireless Handset ............................................................................................................	20
Dterm SP30 SoftPhone .......................................................................................................................	21
Dterm Extenders..................................................................................................................................	26
Chapter 6 Trunking................................................................................................................................................	1
Type of Trunks.......................................................................................................................................	1
Trunk Card Specifications......................................................................................................................	2
System Trunking Capacity.....................................................................................................................	6
Least Cost Routing (LCR)......................................................................................................................	8
Chapter 7 Attendant Answering Position ...........................................................................................................	1
Attendant Console (SN716)...................................................................................................................	1
Business Attendant System (BAS) ........................................................................................................	8
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Chapter 8	System Administration........................................................................................................................	1
System Administration ...........................................................................................................................		1
Customer Administration Terminal (CAT)..............................................................................................		1
Maintenance Administration Terminal (MAT) ........................................................................................		2
System Diagnostics ...............................................................................................................................		5
Self Diagnostic/System Messages ........................................................................................................		5
Remote Maintenance.............................................................................................................................		5
MP Program Download..........................................................................................................................		6
MA4000 Management System ..............................................................................................................		8
Chapter 9	Feature Descriptions ...........................................................................................................................	1
Business/Hotel/Data Feature List ..........................................................................................................		1
Business/Hotel/Data Feature Descriptions ............................................................................................		5
CCIS Feature List ................................................................................................................................		34
CCIS Features Descriptions ................................................................................................................		35
ISDN Feature List ................................................................................................................................		41
ISDN Feature Descriptions ..................................................................................................................		42
Q-SIGFeature List...............................................................................................................................		44
Q-SIGFeature Descriptions ................................................................................................................		44
Wireless Feature List...........................................................................................................................		45
Wireless Feature Descriptions.............................................................................................................		47
Chapter 10 System Input/Output (I/O) Interfaces .................................................................................................		1
Station Message Detail Recording (SMDR) ..........................................................................................		1
Message Center Interface (MCI) ...........................................................................................................		6
Property Management System (PMS) ...................................................................................................		8
Chapter 11 Open Application Interface ...............................................................................................................		1
System Outline ......................................................................................................................................		1
OpenWorX: Attendant Statistics ............................................................................................................		1
OpenWorX: Business Attendant System (BAS) ....................................................................................		1
OpenWorX: Business Receptionist (BR) ...............................................................................................		6
OpenWorX: Communications Portal......................................................................................................		7
OpenWorX: Dialer..................................................................................................................................		9
OpenWorX: Location Status Information (LSI) ....................................................................................		10
OpenWorX: Message Reader (MR).....................................................................................................		10
OpenWorX: Short Text Messaging ......................................................................................................		11
OpenWorX: Incoming Call Assistant (ICA) ..........................................................................................		12
OpenWorX: Group Call Forward Control (GCFC) ...............................................................................		13
OpenWorX: Personal Call Assistant (PCA) .........................................................................................		14
OpenWorX: Name Display...................................................................................................................		16
OpenWorX: Multiple CCIS Node Configuration ...................................................................................		17
OAI Application Software Development...............................................................................................		17
System Specifications..........................................................................................................................		17
Chapter 12 Automatic Call Distribution (ACD) with MIS......................................................................................		1
Automatic Call Distribution (ACD)..........................................................................................................		1
Basic ACD .............................................................................................................................................		1
Basic ACD Features ..............................................................................................................................		2
CallCenterWorX ACD 3.0 for Business .................................................................................................		3
CallCenterWorX MIS .............................................................................................................................		6
Q-Master3.1........................................................................................................................................		10
QueWorX4.0 ........................................................................................................................................		15
Professional Services for QueWorX ....................................................................................................		18
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Issue 6

Chapter 13 Voice over IP (VoIP) ...........................................................................................................................	1
VoIP Solutions .......................................................................................................................................	1
Extended Enterprise IP Solution............................................................................................................	1
IP Station ...............................................................................................................................................	3
CCIS Networking via IP .......................................................................................................................	14
H.323 Connection................................................................................................................................	18
FAX and Modem over IP .....................................................................................................................	21
Remote PIM over IP ............................................................................................................................	25
Planning and Installation......................................................................................................................	30
System Conditions/Limitations (Peer-to-PeerIP) ................................................................................	36
Chapter 14 Common Channel Inter-OfficeSignaling (CCIS) ..............................................................................	1
CCIS and ISDN......................................................................................................................................	3
Digital and Analog CCIS ........................................................................................................................	4
IP CCIS..................................................................................................................................................	5
Centralized Billing..................................................................................................................................	8
Centralized E911 – CCIS.....................................................................................................................	10
Call Set Up Times................................................................................................................................	11
Look Ahead Routing ............................................................................................................................	11
Shared Trunk Facilities and Alternate Routing ....................................................................................	12
Centralized System Maintenance and Administration .........................................................................	13
Centralized Call Accounting/Billing Systems .......................................................................................	14
Centralized Voice Processing / Messaging .........................................................................................	15
Centralized Attendant Consoles ..........................................................................................................	15
Uniform Numbering Plans....................................................................................................................	16
CCIS Feature Chart .............................................................................................................................	16
System Capacity..................................................................................................................................	18
Required Equipment ............................................................................................................................	19
IP Specifications ..................................................................................................................................	20
Chapter 15 Integrated Services Data Network (ISDN)........................................................................................	1
ISDN Primary Rate Interface .................................................................................................................	1
PRI Services & Features .......................................................................................................................	1
Event Based CCIS.................................................................................................................................	7
Business Feature List ............................................................................................................................	8
ISDN Network Requirements for Layer One (1) ....................................................................................	9
Supported Network Services (Trunk provisioned only)..........................................................................	9
ISDN PRI Specifications ......................................................................................................................	10
ISDN Basic Rate Interface (BRI) .........................................................................................................	17
ISDN Basic Rate Interface (BRI) .........................................................................................................	18
Documentation.....................................................................................................................................	21
Chapter 16 Wireless System ................................................................................................................................	1
UNIVERGE NEAX 2000 IPS Wireless Communication System (WCS)................................................	1
Wireless Roaming..................................................................................................................................	3
Wireless – Short Text Message Notification (OAI) ................................................................................	7
System Description..............................................................................................................................	12
Wireless Specifications........................................................................................................................	15
Wireless LAN .......................................................................................................................................	18
Chapter 17 Hotel/Motel System............................................................................................................................	1
Features.................................................................................................................................................	4
Hotel System Capacity ........................................................................................................................	13
System Specifications..........................................................................................................................	13
Station Equipment ...............................................................................................................................	14
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Issue 6

Chapter 18 Call Accounting..................................................................................................................................	1
AIMWorX™............................................................................................................................................	1
Configurations........................................................................................................................................	4
The AIMWorX Manager .........................................................................................................................	5
Integrating AIMWorX modules...............................................................................................................	5
Additional Reference Material................................................................................................................	8
Chapter 19 Voice Messaging Systems................................................................................................................	1
Voice Mail Integration ............................................................................................................................	1
Message Center Interface (MCI) ...........................................................................................................	3
NEAXMail AD-120 .................................................................................................................................	5
NEAXMail AD-64 .................................................................................................................................	10
NEAXMail IM-16LX.............................................................................................................................	24
Chapter 20 System Documentation.....................................................................................................................	1
UNIVERGE NEAX 2000 IPS Documentation List..................................................................................	1

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Issue 6

Chapter 1 Introduction

Overview of NEC

NEC Corporation was founded in 1899. NEC worldwide is built on a strong tradition and global heritage. NEC was created out of a joint venture between Western Electric from America and a

Japanese investment group. Japan’s first joint venture combined the technology and manufacturing techniques of the Bell Company with the vision of Japanese investors to form one of the oldest, established telecommunications companies in the world. NEC is one of only a small number of companies within the world that have successfully pioneered technology and delivered products within every major evolution of business communications systems.

NEC, recognized as a worldwide leader in high technology, is one of the few companies capable of offering a full spectrum of products and systems in computers, communications, and semiconductor devices.

NEC first established a United States presence over 40 years ago when it opened a sales office in New York in 1963. Since that time, NEC has broadened its operations in the United States by expanding into manufacturing, research and software development operations, by employing 7,000 people and by establishing extensive marketing, sales and service networks nationwide with revenues exceeding $5.9 billion.

In 1993, NEC introduced a new corporate logo:. The logo represented the beginning of a dynamic era in the life of a company with a distinguished past. The changing dynamics of domestic and international markets mandate that the world’s leading companies evolve with those changes. In response to this evolution, NEC is building a more responsive business based on the steadfast foundation of the traditional NEC business philosophy. NEC's organization has become a recognized leader in linking people and information through technology. The logo evolved from the simple abbreviation of Nippon Electric Company, in the late 1890.s, into a dynamic symbol featuring the traditional NEC letters with bold, sharp lines expressing technology and confidence, combined with gentle curves that are associated with humanity and friendliness. The logo has a holistic design that each letter expresses an independent character and at the same time represents the harmony of the logo as a whole or unit. NEC blue has been designated as the corporate color. This subtle blue was selected to symbolize human intelligence, life, and the protection of the environment.

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Chapter 1 Introduction

The Invention Age

NEC began its solid tradition with some of the first manual telecommunications systems in Japan. During the Invention Age, NEC had achieved the following:

In 1900 - NEC began manufacturing its own products

In 1903 - NEC manufactured the first battery phone in Japan

In 1923 - NEC entered the radio transmission field

In 1927 - NEC began automatic switching manufacturing

In 1938 - NEC began manufacturing crossbar switching systems

The Industrial Age

The Industrial Age in America brought great strides in business communication systems with the development of the electro-mechanicalsystem. NEC successfully deliveredstep-by-step,crossbar, andcross-reedtechnology to the world marketplace. During this era;

In 1950 - NEC began manufacturing some of the world’s first semiconductors In 1952 - NEC won the Deming prize awarded in communications

In 1956 - NEC introduced step-by-step,cross-reedtechnology, and crossbar telephone switching systems to the world marketplace.

In 1959 - NEC developed one of the first transistorized computers

In 1963 - January 17, 1963 NEC entered the American marketplace with a sales office in New York

In 1965 - NEC became a world innovator in digital transmission equipment

The Electronic Age

NEC entered the Electronic Age with solid-statetechnology, stored program control, and digital switching throughout the 1970’s and 1980’s.

In 1972 - NEC developed the world’s first 10K single element LSI chip In 1976 - NEC introduced the first skinny wire system

In 1978 - NEC introduced the first digital hybrid, the Electra-100In 1979 - NEC entered the personal computer market

In 1980 - NEC patented its Distributor Processor design (US Patent # 4,210,782). This little known patented process, invented by Kazunori Fujita, ushered in a new era of business communications systems through the use of distributed processing, modular building block concept, and fully integrated voice and data switching. Out of this patent came NEC’s premier flagship product, the NEAX 2400 IMS

In 1983 - NEC introduced the NEAX 2400 IMS

In 1983 - NEC introduced one of the world’s first super computers In 1985 - NEC introduced the Electra IMS

In 1986 - NEC created one of the first 4MBit processor chips

In 1988 - NEC opened the Software Development Center in the U.S. market In 1989 - NEC introduced the NEAX1400 IMS

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Chapter 1 Introduction

The Information Age

Once again, NEC is delivering powerful communications systems. Systems that interface today’s computers and telephones deliver a broad spectrum of integrated answers to today’s modern communication challenges.

In 1993 - NEC introduced the world’s first 64M DRAM samples

In 1993 - NEC introduced the NEAX 2400 ICS

In 1994 - NEC introduced the NEAX 2000 IVS

In 1997 - NEC introduced the NEAX 1000 IVS

In 1998 - NEC introduced the NEAX 2400 IMX

In 1999 - NEC introduced the NEAX 2000 IVS2

In 1999 - NEC introduced the NEAX EXPRESS

In 2000 - NEC introduced the NEAX 2400 IPX

In 2001 - NEC introduced the NEAX 2000 IPS

In 2002 - NEC introduced the NEAX 2000 IPS DM

In 2002 - NEC introduced the NEAX 2400 IPXi

In 2003 - NEC introduced the NEAX 2000 IPS DMR

In 2004 - NEC introduced the UNIVERGE SV7000

In 2005 - NEC introduced the UNIVERGE NEAX 2000 IPS

In 2005 - NEC introduced the UNIVERGE NEAX 2000 IPS DML

In 2005 - NEC introduced the UNIVERGE NEAX 2400 IPX

NEC continues to focus its activities on the integration of computers and communications. NEC research and development, production, marketing, and service based on this integration positioned it to meet diversifying needs in worldwide markets.

Worldwide Leadership

NEC is committed to the linking people and information through technology, with over 15,000 different products distributed worldwide. Innovative, award-winningproducts featured in top publications form the foundation for NEC’s leadership in thesehigh-techindustries.

Components

NEC is the world leader in integrated components with billions of dollars in annual sales. NEC provides major processors and component chips to other leading manufacturers of communications, computers and electronic equipment.

Very Large Scale Integrated (VLSI) memories

Micro and Mini computers

Application Specific Integrated Circuits (ASIC)

Semiconductors

A broad spectrum of other electronic components

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Chapter 1 Introduction

Communications

NEC is one of the world’s top suppliers in the production and distribution of communications equipment. With billions of dollars in sales, NEC is not the largest manufacturer of communications products, but offers the broadest spectrum of products and a demonstrated commitment to the total integration and networking of those products.

Telephone company switching systems

Network transmission systems

Business communication systems

Broadcast equipment

Space electronics

Social Contributions

As a global corporation, NEC aims at achieving a higher level of coexistence with society. We will also strive to become an outstanding corporation respected by all those related to us and fully capable of offering high standards. In order to achieve this, we appreciate the great importance of contributing to society as a good corporate citizen and walk hand in hand with the world toward a better society.

Global Resources

The primary elements in a company’s ability to respond to marketplace, buyer, and customer demands are the scope of its resources and strategy by which it uses those resources. NEC has established a worldwide network of human, physical, financial, and intellectual resources. These are deployed through localized operations, strategically located, professionally staffed, and thoroughly equipped. This enables NEC to deliver leading edge products and innovative services to businesses with hundreds of locations across the country or one location across town.

People

NEC has a global network of dedicated employees with offices in many countries. Our experienced management, engineers, installers, trainers, and staff pride themselves in a high level of job performance and customer support. More than 7,000 employees in the U.S. help maintain NEC’s technological leadership with fresh ideas and the energy to turn them into reality.

Facilities

The physical resources of the company are the tangible assets that allow it to respond to your system’s needs and your communication demands in a timely and effective manner. NEC takes pride in maintaining smooth working facilities with all resources required to provide the highest level of system service and client support. NEC has invested millions of dollars in facilities, tools, equipment, and inventory located in hundreds of corporate locations, direct offices, distributors, and affiliates worldwide to create one of the broadest multi-levelsupport systems in the industry.

Nec Neax 2000

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Issue 6

Chapter 1 Introduction

Assets

NEC’s ability to manufacture and market its offerings depends in large part on its ability to remain profitable. With a substantial revenue base worldwide, NEC has built a strong financial and operational base --a strong foundation of support our customers can depend on.

Innovation

Top training, knowledge, experience, and creativity are the hallmarks of intellectual excellence and of NEC’s professional staff. Our telecom experts combine the skills and desire needed to provide the highest level of responsiveness to a system’s service needs and your company’s communication support requirements.

Community

NEC and its employees are active in worldwide, national, regional, and local community affairs through the dedication of their time and resources. NEC affiliates and their employees donate time, money, and equipment to help meet everyday and emergency needs of the healthcare and other social communities. In addition, the NEC businesses and their people give freely of their time, effort, and contributions to help meet the needs of local business groups, fraternal, and other social organizations.

Education

Through worldwide efforts, NEC soundly supports the education of citizens and nations around the world through financial grants, volunteer work, donations of equipment, and the sharing of knowledge. Specifically, the NEC Foundation of America is dedicated to encouraging and supporting the efforts of creative and effective non-profitorganizations in the United States and their staffs, clients, and volunteers who, like NEC, work to develop and share the benefits of technology with society in order to help improve the quality of human life.

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Chapter 1 Introduction

Established (PRIVATE)

Headquarters

Revenues

Employees

Sales & Marketing

Network

Manufacturing

Facilities

Development

Activities

1963, as a subsidiary of NEC Corporation, Tokyo, Japan

6555 North State Highway 161

Irving, Texas 75039-2402

PHONE: (214) 262-2000

$3.7 billion 2,800+

65 offices in 20 states throughout the United States, Puerto Rico and Canada.

HILLSBORO, OREGON

Fiber Optic Transport Systems

Digital Loop Carrier Systems

Very Small Aperture Terminals (Satellite) (VSATs)

Asynchronous Transfer Mode (ATM) Switching Systems

Digital PBXs

Digital Multiplex Systems

Automotive Electronic Systems

Cellular Telephone and Pagers

TECNOLOGIAS NEC DE MEXICO, S.A. DE C.V.

Cellular Telephones and Pagers

DALLAS, TEXAS

Advanced Switching

Computer Telephony Software

Radio & Satellite Communications Software

Wireless Communication Products

HERNDON, VIRGINIA

Transmission Software & Firmware

SAN JOSE, CALIFORNIA

Transmission Software

HILLSBORO, OREGON

Transmission Hardware & Software

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Chapter 1 Introduction

Major Product	PUBLIC NETWORKING
Areas	Asynchronous Transfer Mode (ATM) Switching
Broadband Access Systems
Digital Loop Carrier Systems
Fiber Optic Transmission Systems
Microwave Radio Systems
Network Management Systems
Satellite Communications Systems
SONET Transport Systems
Internet Access Systems
Narrowband Wave Division Multiplexing Systems
Personal Access Communications System (PACS) Infrastructure
Equipment

CORPORATE NETWORKING

Asynchronous Transfer Mode (ATM) Switches

Audio/Video Teleconference Systems

Telemedicine Products Distance Learning Products Data Communications Products Key Telephone Systems

Local Area Network (LAN) interconnectivity

Private Branch Exchange (PBX) Systems, Software and Peripheral Products

COMMUNICATIONS TERMINALS

Analog & Digital Telephones

Cellular Mobile Telephones

Facsimile Equipment

Narrowband & Broadband Personal Communications Services (PCS) Products

Numeric & Alphanumeric Pagers

Enhanced Wireless Products (messaging, voice, data & accessories)

Scope Of Business Development, manufacturing, sale, service and support of Telecommunications Products and Network Management Systems to the public and private sectors.

Engineering and Marketing of Integrated Computer and

Communications (C&C) Systems and Networks including

Broadband Multimedia Products.

Customization of ATM Switching Systems, Business

Communication Systems, Data Communications, Radio and

Transmission Equipment.

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Chapter 1 Introduction

Vertical Markets

The UNIVERGE NEAX 2000 IPS is afull-featuredIP based communications system that addresses the telecommunications market by providing a rich feature set of both Key and PBX

features. The UNIVERGE NEAX 2000 IPS is positioned to provide a more cost effective solution for the small to medium size business, hotel property or networked environment. The

UNIVERGE NEAX 2000 IPS provides unparalleled investment protection by allowing the user to take full advantage of today and tomorrow’s technology advancements. The following is a list of some of the markets the IPS easily adapts to fit customer requirements.

Business	Legal
Telemarketing	Hospitality
Communication	Financial
Tenant Services	Government
Education	Transportation
Health Care

Competitive Benefits and Advantages

Advanced Technology (complete IP system on one card)

Pentium Equivalent AMD CPU

PSTN Gateway (requires trunk cards)

Supports Both IP & TDM

Both TDM & IP Totally Non-Blocking

H.323 Connectivity

Smaller Foot Print

Low Power Consumption

Wide Selection of IP and TDM Terminals

Economical Incremental Licensing Costs

Reduced Hardware Costs

Survivability at the Remote Site

Mobility and Continuance with in a Remote PIM Network

The UNIVERGE NEAX 2000 IPS provides a unique set of advantages to users who seek an advanced information system that is both flexible and dependable. Through the use ofstate-of-the-artcomputer controlled telecommunications technology, NEC is able to provide the following advantages:

1.) Full-Featured System – Station users have access to more than 300 service features that enhance user productivity, reduce operating costs, and improve communication efficiency. In addition, the control, network and interface positions can accommodate features, services and subsystems as required by specific applications.

2.) Network Integration - TheUNIVERGE NEAX 2000 IPS offers business, industries, hospitals and hotel/motels the ability to access an extensive array of information processing and management services by serving as the central controller of an integrated information network. TheUNIVERGE NEAX 2000 IPS reflects the philosophy of NEC Corporation to integrate C&C technology, and can provide many voice andnon-voiceservices.

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Chapter 1 Introduction

3.) Flexible Line Size - Innovative Modular hardware and software design allows from 64 ports up to 1020 ports in a main plus remote environment. Modularity gives the system the ability to expand from its minimum configuration to its maximum capacity as the need arises. This unique expansion capability allows the system to grow in a cost affective manner as the user requirements expand. Your initial system investment is protected through growth capability.

4.) Energy Saving and Space Savings - Through employment ofstate-of-the-arttechnology in the system circuitry design, NEC has been able to reduce power consumption. As a result, the current consumption of the system has been reduced to 50% of that of any conventional electronic PBX systems. This energy saving oriented system design allows for the use of much smaller capacity main power equipment and air conditioning equipment. In parallel with the energy savings, the space requirement for the system has been reduced to one third when compared with that of a conventional electronic PBX system.

5.) Building Block Configuration - In a conventional switching system, various kinds of equipment are mounted in a cabinet group and are connected to each other by use of connecting cables. TheUNIVERGE NEAX 2000 IPS, however, uses a building block modular design. When installing the system, the required blocks are placed on top of each other in a building block formation and interconnected by round bus cables.

6.) Flexible Interface Ports - TheUNIVERGE NEAX 2000 IPS employs a Universal Port architecture that has the flexibility to accommodate station terminal equipment, trunks and adjunct processors. This universality allows theUNIVERGE NEAX 2000 IPS to optimize use of slot space and lower expansion costs.

7.) High Reliability - TheUNIVERGE NEAX 2000 IPS is designed and manufactured to provide the highest level of system reliability. TheUNIVERGE NEAX 2000 IPS is designed with such features as: remote maintenance, distributed call processing,error-correctingmemory, battery backup, and automatic system alarm indications to insure unsurpassed reliability. Only the finest components have been used. In addition, through the employment of LSI and custom LSI and VLSI technology, the number of component parts has been greatly reduced, thus lessening possible failures and insuring continuous operation.

8.) Intelligent Attendant Console - TheUNIVERGE NEAX 2000 IPS attendant console, SN716 Desk Console, is a compact, desktop unit equipped withnon-lockingkeys, Light Emitting Diodes, and a 4 x 40 character Liquid Crystal Display. The LED’s provide continuous information relative to the status of calls in progress. The display provides station and trunk identification, class of service and the number of calls waiting. The LCD changes with different call states and instructs the user which Multifunction keys are available for each state. Keys such as Busy Verify, DND Override, etc. only appear when needed. TheMulti-functionKeys reduce the number of different buttons and greatly simply operation.

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Chapter 1 Introduction

9.) Intelligent Digital Multifunction Terminal - In addition to supporting conventional station equipment, theUNIVERGE NEAX 2000 IPS can be equipped with the Dterm series digital electronic multifunction terminals. The Dterm terminals are intelligent microprocessor controlled terminals, which enhance the feature capabilities offered by the system and provide the service of conventional key telephones over1-pairwiring. The Dterm instrument may be equipped with an interface adapter to allow simultaneous voice and data switching, without compromising the voice communication system.

10.) Ease of Installation - Because theUNIVERGE NEAX 2000 IPS usespre-assembledmodules andplug-intype circuits packs, it is easy to install. Wiring connections, both internal and external, are made throughsimple-to-usestandardplug-endedcables. In addition, with each unit and system having been fully factory tested prior to shipment, potential obstacles to easy installation have been held to a minimum.

11.) Ease of Maintenance - Because the system is constructed with first quality components, reliability is high and operation is trouble free. However, if a minor fault occurs, theself-diagnosticprograms will detect the fault, and automatically make the needed corrections. If the problem is beyond the internal correction capabilities of the system, theself-diagnosticprograms will automatically print the nature of the fault and the involved unit is identified on theman-machineinterface equipment. The faultyplug-inunit can then be quickly replaced with little or no interruption of service.

12.) Flexible Numbering Plan - TheUNIVERGE NEAX 2000 IPS provides flexible numbering assignment to meet all forms of network integration service.

13.) Future Capabilities - Because theUNIVERGE NEAX 2000 IPS uses a stored program control, performance enhancements and new features can be easily incorporated by simple changes in software. TheUNIVERGE NEAX 2000 IPS can be upgraded by using the most current software release and, when necessary, additional hardware. This means that the system will not become obsolete.

14.) Cost Controls - With telecommunications costs growing, it is becoming increasingly important to control them. TheUNIVERGE NEAX 2000 IPS makes it possible for you to get a firm grasp on telecommunications costs. Through the use of such features as least cost routing, class of service and detail call recording, cost reduction and control are possible.

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Chapter 1 Introduction

UNIVERGENEAX 2000 IPS

In the modern information-basedeconomy, timely access to accurate information is an essential resource for every successful organization. In many cases it is the primary commodity being created, bought, or sold and anything less than the best communication system puts your organization at a disadvantage. The complex interconnections of voice, print, and data communications demand a powerful but elegant system capable of taking you through the 21st century.

The UNIVERGE NEAX 2000 IPS (Internet Protocol Server) is afull-featuredIP based communications system providing a rich feature set with pure Voice over IP (VoIP) communications (peer to peer connections), across corporate Local and Wide Area Networks (LAN and WAN). DtermIP telephones are designed to provide a converged infrastructure at the desktop, with a 100 Base T Ethernet connection to the LAN andbuilt-inhub for a PC connection to the telephone itself. The system can providepeer-to-peerconnections between DtermIP telephones with voice compression, offering existing Dterm Series i telephone features. On the WAN side, the system can providepeer-to-peerconnections over IP networks with the voice compression, on a CCIS basis (CCIS over IP) or Remote PIM (Remote PIM over IP).

The UNIVERGE NEAX 2000 IPS can provide legacy station/trunk interfaces to support the existing Time Division Multiplexing (TDM) based infrastructure, such as analog telephones, analog networks, and digital networks (T1/E1, ISDN etc.). At maximum configuration, the system can provide 1020 ports for IP and legacy devices, and 256 ports for Application cards. Communications between legacy stations/trunks and DtermIP telephones/IP networks are made via IP PAD, which convertspacket-basedvoice data toTDM-basedvoice data, and vice versa. Bothpeer-to-peerconnections andTDM-basedconnections are controlled by the Main

Processor (MP) card. The MP card incorporates a built-inDevice Registration Server (DRS) and a single interface point of IP connection to IP telephone, MATWorX, Voice Mail and OAI/ACD servers.

UNIVERGE NEAX 2000 IPS users have access to hundreds of service features that are used in building unique telephony applications that enhance productivity, reduce operating costs and improve communications efficiently. The innovative modular hardware and software design allows efficient, effective growth within each module from its minimum to its maximum

configuration. The UNIVERGE NEAX 2000 IPS software design is as advanced as its hardware.

It ensures the system will support evolving applications and have the reliability needed to compete in today's world and into tomorrow's. The software is designed with modularity in mind. Together, these modular building blocks allow customers to initially buy what they need and add capacity and capabilities as the business demands, resulting in a greater degree of cost control for new installations and for upgrades to features, capacities and the software versions.

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Chapter 1 Introduction

The illustration below shows a typical system layout.

In-skinVMS		UNIVERGE NEAX 2000 IPS
		UNIVERGE NEAX 2000 IPS
PSIII	In-skinRouter		MATWorX
	ZT	(Via IP: CCIS)
PSTN
	CCIS over IP
LC/DLC	COT
Intranet
		MATWorX	IP-PAD
(Via RS232C)	MP			IPT	PSTN
H.323 GK		Router
			FTP	(H.323
Router
		Server	Handler)	UNIVERGE
NEAX IPSDMR
Switching Hub		(100Mbps)
DtermIP
Switching
Hub
Router	MATWorX	OAI	Dterm	DHCP
(Via LAN)	Server Assistant		Server	DtermIP
Client PC	Remote PIM over IP
	with Survivability
DtermIP
Client PC	Dterm	Dterm SP30
INASET

Station to Station Connection

For DtermIP to DtermIP connection (Peer to Peer connection), the voice data is transmitted and received directly between DtermIPs on the LAN. For Dterm Legacy terminal connection, the IPPAD card and VCT card are required to transmit and receive the voice data. These cards are used to control and convert the voice data. The MP card in either of the connections above manages the control signals.

CCIS Connection

DtermIP to DtermIP connection (Peer to Peer connection) via CCIS is available only when the destination office is UNIVERGE NEAX 2000 IPS orUNIVERGE NEAX 2400 IPX. The system provides only Point to Multipoint connection.

Maintenance

MATWorX IPS is used as the maintenance program for the UNIVERGE NEAX 2000 IPS. Direct connection(RS-232C),Modem connection and LAN (TCP/IP) connections are available to connect to the MAT (Maintenance Administration Terminal).

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Chapter 1 Introduction

Hybrid System of IP (peer-to-peerconnection) and TDM Switching

Neax 2000 Ips Programming Manual

The UNIVERGE NEAX 2000 IPS supports both pure IP switching(peer-to-peerconnections) and Time Division Switching (TDM). The pure IP switching is provided for communications between DtermIPs and for CCIS/Remote PIM connections with anotherUNIVERGE NEAX 2000 IPS/IPS DM/IPS DML/2400 IPX (CCIS over IP or Remote PIM over IP). On the other hand, the TDM switching is provided for communications between legacy stations/trunks. Connections between DtermIP/CCIS or Remote PIM over IP and legacy stations/trunks are made via IP PADs, which convertspacket-basedvoice data toTDM-basedvoice data, and vice versa.

Built-inDRS (Device Registration Server) on MP

The UNIVERGE NEAX 2000 IPS incorporates DRS (Device Registration Server) on MP, which provides aLog-in/Log-outmanagement of DtermIP including Registration, Authentication. Also thebuilt-inDRS can beinter-workedwith DHCP server to provide easy administration of IP address.

Reduced Hardware with IP based Architecture

The DtermIPs accommodated in a LAN do not require a DLC card because they can be interfaced directly with the LAN and connected on a peer-to-peerbasis. When a DtermIP is connected with station/trunk, which is accommodated in TSW, the speech path between LAN and TSW is made via IP PAD under the call processing control of MP. The number of DtermIPs can be simply expanded by adding the terminal itself, an IP Seat License and IP PADs if traffic volume is increased. With this system architecture, the hardware such as DLC, PIM, Power Supply etc. is reduced and easy cost effective move, add, change is realized.

Office Data Backup Enhancement

The office data of UNIVERGE NEAX 2000 IPS is stored in Flash ROM.

Various Installation Methods

To meet the specific needs of the customers’ environment, the UNIVERGE NEAX 2000 IPS provides the following installation methods:

Floor Standing Installation

Wall-mountingInstallation

IEC standard 19-inchRack-mountingInstallation

Unified Circuit Card Size

All the circuit cards for UNIVERGE NEAX 2000 IPS are designed in one size(PN-type),and installed in the PIM. This maximizes the efficiency of slot utilization of the PIM.

High Density Line/Trunk Cards

Major line/trunk cards used in UNIVERGE NEAX 2000 IPS are provided with 8 circuits per card. This allows the physical system size to be compact.

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Universal Slot

One PIM provides 12 card slots for Line/Trunk (LT). Also, these card slots can be used for Application Processor (AP) cards without complicated limitations. As this makes easy quotation and installation, more number of AP cards can be mounted in one PIM.

DC/DC Power Supply for –48V

The PIM houses optional DC/DC Power Supply for the cards which require –48Vpower such as CSI card used for interface of Cell Station (CS) of wireless system. Since this power supply is mounted in the space under the AC/DC power, additional Power Module/card slots are not required.

Extended Application Processor (AP) Port Capacity

The UNIVERGE NEAX 2000 IPS provides a maximum of 256 AP ports and it is independent of the 512 physical ports for legacy Line/Trunk (LT), therefore, more AP cards can be used in the system such as T1/E1 digital link, etc.

Dual MP System

The system complies with dual control system on Main Processor.

Note: Since the system employs Cold Standby processing in MP changeover, the calls in progress are terminated as a result of the MP changeover. Also, during the MP changeover, the call originating/receiving and service feature access are not effective. (It takes about 30 to 60 seconds to complete the MP changeover.)

UNIVERGENEAX IPS DM

The UNIVERGE NEAX IPS DM (Internet Protocol Server Distributed Model)is equipped with all

the features and functions of the UNIVERGE NEAX 2000 IPS, with a smaller space requirement. It is afull-featuredPBX that supports advanced networking, purepeer-to-peerIP telephony connectivity and traditional TDM switching capabilities.Designed primarily for pure

converged IP networks, the UNIVERGE NEAX IPS DM can also accommodate a mixed (i.e.,

TDM and IP) converged IP network or standalone solution.

The UNIVERGE NEAX IPS DM supports up to 952peer-to-peerIP stations and 56 TDM ports in a single modular chassis. Up to two chassis can be stacked providing maximum capacity of

112 legacy TDM ports while still supporting as many as 888 peer-to-peerIP stations or more depending on the amount of TDM stations used. It uses the same CPU, line/trunk cards,

application processor cards and software of the UNIVERGE NEAX 2000 IPS and comes equipped for 19” rack mounting. It offers superior port density; each chassis only occupies two Rack Units (2RU).

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Issue 6

• Advanced PBX Data Logger

This data is being extracted with help of the 'Advanced PBX Data Logger' software only. It may not applicable for other software titles.

SMDR over TCP/IP

CM0401>05:0 - SMDR terminal via LAN port (0 - LAN, 7 - RS232)
CM0401>08:15 - Former 2400 IMS Format
or
CM0401>08:00 - Extended message format
For all units you need to define IP address, Subnet mask and Gareway (IP addresses should be diferent) :
CM0B00>00= IP ADDRESS OF PBX CPU
CM0B00>01= SUBNET
CM0B00>02= GATEWAY

For example:
CM0B101>00: 172.16.1.1 - ip adress unit 1
CM0B101>01: 255.255.0.0 - subnet mask
CM0B101>02: 172.16.1.1 - gateway
CM0B102>00: 172.16.2.1 - ip adress unit 2
CM0B102>01: 255.255.0.0 - subnet mask
CM0B102>02: 172.16.1.1 - gateway
CM0B103>00: 172.16.3.1 - ip adress unit 3
CM0B103>01: 255.255.0.0 - subnet mask
CM0B103>02: 172.16.1.1 - gateway
save and reset

CM08>827:0 - None parity
CM08>828:1 - Parity type (0 - Odd, 1 - Even)
CM0B001>92:0 - Maintenance Port
CM0B101>92:1 - VoIP port
CM15213>15:0 - Allow SMDR service for station-to-station calls (0 - Allow, 1 - Restricted)

Additional parameters:

CM13>06>1 - Allow SMDR service for outgoing calls to the required stations
CM35>14>1 - Provide the SMDR service for outgoing calls to the required trunk routes
CM08>426:0 - ANI/Caller ID (0 - to send, 1 - not sent)

Data items

Description	Data type	Column name
Call type	string	CALL_TYPE
Route + Trunk	string	TRUNK
Calling party	string	FLAG2
Tenant number	string	FLAG3
Calling party	string	EXT
Call time	datetime	CALL_TIME
Call duration	datetime	CALL_DURATION
Call duration (s)	integer	CALL_DURATION_S
Account	string	ACC
Condition code	string	FLAG4
Phone	string	DIALED_PHONE
Caller phone	string	CALLER_PHONE

Note: Products and companies mentioned here are used only for definition and identification purposes and can be trademarks and/or registered trademarks of the respective companies.

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